Effective date: 1st Jan 2025

Design Room (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://wearedesignroom.com/ (“the site”), use our services, and consent to marketing communications.

1. Information We Collect

We collect the following types of information:

• Personal Data: Name, email address, phone number, and other personal details you provide us when contacting us or signing up for our services.
• Usage Data: Information about how you use our website, such as IP addresses, browser type, operating system, and browsing activity.
• Cookies: We use cookies to enhance user experience, analyse website traffic, and improve our services. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide you with our services, including responding to your inquiries and managing your account.
• To send you marketing communications, if you have consented to receive such communications. You can opt-out at any time by following the unsubscribe link in our emails or by contacting us directly.
• To improve our website and services based on user feedback and behaviour.
• To comply with legal obligations and protect our rights and interests.

3. Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

• Consent: We rely on your consent to send you marketing communications and to process any personal data that you voluntarily provide. You can withdraw consent at any time.
• Contractual Necessity: We process data necessary to fulfil our contractual obligations, such as providing services and responding to inquiries.
• Legitimate Interests: We may process your data to pursue our legitimate business interests, such as improving our website or marketing services.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who help us operate our business, such as email service providers, hosting services, and analytics providers. These third parties are contractually obligated to handle your data in accordance with this Privacy Policy.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
• Withdrawal of Consent: You can withdraw your consent to receive marketing communications at any time by unsubscribing or contacting us directly.
• Objection: You can object to the processing of your personal data based on our legitimate interests.

7. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Cookies

We use cookies on our website to enhance user experience, analyse traffic, and personalise content. Cookies are small data files that are placed on your device. You can control cookie settings through your browser. For more detailed information on how we use cookies, please refer to our Cookie Policy.

9. Marketing Communications

If you have consented, we may send you marketing communications, including promotional emails, newsletters, and updates. You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us at sales@designroom.co.za.

10. International Transfers

Your data may be transferred to and processed in countries outside of your jurisdiction, including countries that may not have data protection laws as comprehensive as those in your country. By using our site, you consent to such transfers, subject to adequate safeguards being in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on our website with an updated “Effective date”. Please review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: sales@designroom.co.za

Cookie Policy

For more information about how we use cookies, please refer to our detailed Cookie Policy.